Business/Office Management
Managed $300,000+ inventory including purchase, pricing, merchandising and sales. Brought bankrupt company to 35% gross profit margin and 6-figure income for owners within 18 months by developing and implementing goal oriented turnkey systems. Interfaced with licensing agencies to meet local, state, federal business requirements. Established and maintained accounting/bookkeeping systems for 2 separate small businesses (annual sales $1M) A/R, A/P, collections, bookkeeping, payroll, taxes, and financials. Created spreadsheets, databases and Word document templates.
Marketing / Advertisement
Developed and executed strategic marketing plans for small – medium businesses. Conducted training seminars in successful marketing strategies for small / medium businesses. Coordinated print and radio advertising including recording of 30 minute “infomercials”. Created and implemented a successful business development strategy for a 4 bank region. Internet marketing specialist. Active Chamber of Commerce and leads group member.
Employee Management
Managed departments up to 15 people. Interviewing, hiring, disciplinary plans/ process, termination when necessary. Developed: job descriptions, performance standards, reviews, training, and disciplinary protocol. Scheduling, organizing, individual and group training in products/processes & customer service. Oversight of daily activities. Wrote and implemented employee manuals. Adherence to state and federal employment laws, workman’s compensation regulations.
Banking
Responsible for internal bookkeeping/accounting/internal operations for $85MM financial institution including reconcilement of internal accounts, Federal Reserve Cash Letters, Federal Reserve investment accounts. Accountable for meeting all key financial ratios to satisfy independent and Federal rating entities. Interfaced with and satisfied audit requirements for FDIC auditors. Managed teller line, vault, new accounts, personal banking, and bookkeeping departments. Sold and serviced bank Cash Management products for medium/large businesses including Mercy Medical Center, Durango Colorado. Trained small business owners to write business plans to successfully obtain bank loans.
Education and Training
University of Colorado, BA, 1981
MSEC 1980 – 1989
Employee Management Basics, Effective Interviewing Skills, Building Successful Teams, Negotiating For Win/Win Results, Performance Management, Time Management For Managers
United Bank of Denver - 1992
Financial Analysis for the Small Business
Conflict – A Way to Peace - 1994
Integrating E-Myth Strategies Into Your Small Business – 1996
Internet Marketing basic – intermediate strategies - 2009
Systems
Advanced skill level
Word, Excel, QuickBooks, Publisher
Intermediate skill level
Peachtree, Access, Power Point, Adobe
Work History
Crown Plumbing – Owner/Business Manager 2004 - present
Travelers Property & Casualty – Office Administrator 2001-2004
Dillon Street Car Company – Dealer/Owner 1995-2001
Brilliant Ideas! Sales Manger 1993-1994
United Bank of Denver/Wells Fargo Bank, Cash Management Officer 1990-91
United Banks of Aurora, Director of Business Development 1989-90
Affiliated Banks, Asst. Vice President, Operations Officer, 1976-1989
John Saviers, Attorney at Law, Secretary 1973 - 1975
